Pullman Phuket Arcadia Naithon Beach 5 stars

Customer review rating (ALL Rating) 4.7/5 1,192 reviews

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Description

Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Hotel cafe offering wine with delicious treats

Our accommodation(s)

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Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach, Amphur Talang
83110 PHUKET
Thailand

GPS:8.062978, 98.276642

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,192 reviews

TripAdvisor Rating  4.5/5  4,169 reviews

Certificate of excellence 2024

Okay but not perfect

Customer review rating 3.0/5

Pari Families - Confirmed reviews ALL

We think the buggy transportation management within the hotel can be improved. The wait is long and we saw several complaints from others while waiting. The breakfast and the restaurant management, however, are very good.

Phenomenal Break at a Phenomenal Resort

Customer review rating 5.0/5

Reg S. Solo - Confirmed reviews ALL

Amazing-from the time I arrived I was treated royally & with respect. Absolutely superb Resort in a great location & top line facilities

Clean and beautiful

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Overall good but find the slope too steep. Not ideal for older people. Waiting for the buggy takes a little while.

Adults only. Don’t bring kids.

TripAdvisor rating 2.0/5

Darren T TripAdvisor review

If you have children avoid this place like the plague. The family rooms overlook a pool that used to be a family pool but has been changed to “adults only” with a tequila bar. Instead you have to catch a shuttle bus from your family room to the other side of the resort to take your kids for a swim. Kids club consists of a sterile room where they can paint and draw but that’s about it. No fun activities like most hotels would have for children. My kids went once and then never wanted to go again. There are no games rooms or any activities at all for children. In my opinion they should just make the whole hotel adults only and be done with it. There are basically 2 dinner restaurants, an Italian and a Thai restaurant. Definitely not enough for a hotel that is positioned in such a remote location on the island. There are plenty of tequila bars, wine bars and various other bars if that’s your thing. In my opinion, axe some of these bars and replace with other dining options. I could be wrong but my opinion is most people enjoy a few cocktails and beers around the pool, but very few people are interested in dedicated tequila and wine bars. In summary if you don’t have kids and drinking alcohol is what you love best on holiday, then this place is for you. If you do have kids or enjoy a wide range of dining options avoid this one.

Dear 13351PYYdarrent, Thank you for sharing your feelings with us and we are truly sorry you felt this way. Having spoken with you during your arrival to discuss the changes and offering you choices to make sure your family stay could be the best it could be - we feel slightly sad, given you made the decision to continue to stay and we checked in with you every day to ensure all was fine. You are correct, we did make a decision to turn the float pool area in to Adults only with a modern Mexican food & Margarita concept. Prior to the changes we consulted regular family guests, our business partners and loyal members. The feedback was extremely positive with most families suggesting the main pool located closest to lobby was their preferred choice due to the views and proximity to the restaurants. Having my kids live in the resort since they were born, they tend to live at the kids club so not sure why your kids didn't enjoy but every child is different. I know the team have taken your comments onboard and will make a better effort to ensure a copy of the activities is known when first arriving - thank you for help us in this matter. At Pullman we certainly welcome kids and will continue to welcome kids as we appreciate family time is one of the most important parts of our life - we just hope you may be able to appreciate we also want the Adults to have some quality time too - even those with kids deserve some time out when on holidays. Kind Regards Brett Wilson General Manager Brett Wilson General Manager

Great Honeymoon Adventure

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent experience and staff top 10!!

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Other web-users rate our hotel

  • 1,010 reviews 7.7/10 Location
  • 1,412 reviews 8.4/10 Room
  • 1,624 reviews 8.5/10 Service
  • 11 reviews 9.1/10 WiFi
  • 769 reviews 9.3/10 Breakfast
  • 515 reviews 9.1/10 Vibe
  • 380 reviews 7/10 Cleanliness
  • 292 reviews 4.9/10 Value

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