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How do I access my account to see my Status and Rewards points statements?

To view your Status and Rewards points statements:

  1. 1 Access your "Account" from the AccorHotels.com website
  2. 2 Enter your email address or your Le Club AccorHotels card number as well as your password (your Raffles, Fairmont and Swissôtel usernames cannot be used as your user ID).
  3. 3 Click on the "MY LOYALTY AREA AND MEMBERSHIP" section
  4. 4 Find the details of your transactions in "My points history"

n.b. If you were previously a Raffles Ambassadors, Fairmont President's Club or Swissôtel Circle member and it's the first time you're logging on as a new Le Club AccorHotels member since the loyalty programmes merged, click here.

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