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Use points

How do I book my stay with my Rewards points?

You can use your Rewards points to pay for all or part of a stay booked in AccorHotels hotels participating in the loyalty programme.

The following conditions must be met:

  1. 1 Have at least 2,000 Rewards points at the time of booking, 2,000 Rewards points = EUR 40 to deduct from your booking. The total amount (including taxes) of your booking must be greater than or equal to the converted Rewards points.
  2. 2 Redeem your Rewards points for bookings on the following websites*: AccorHotels.com, sofitel.accorhotels.com, rixos.com, pullman.accorhotels.com, mgallery.com, novotel.accorhotels.com, mercure.accorhotels.com, ibis.accorhotels.com, adagio.com, AccorHotels mobile app, AccorHotels telephone reservation office or by booking direct with an AccorHotels hotel participating in the loyalty programme.
  3. 3 Choose an AccorHotels hotel participating in the loyalty programme.
  4. 4 Select a rate that enables you to use Rewards points for booking.
    1. Points redemption works as follows :

      • Points are redeemed in multiples of 2,000 Rewards points
        For example, if you have 4,540 Rewards points in your account, you may redeem 2000 or 4000 Rewards points.
      • Booking with points is available on one of the websites* (listed above), via the AccorHotels mobile app, via AccorHotels reservation call center or directly with an AccorHotels hotel participating in the loyalty programme.
      • Redemption is limited to one million Rewards points per booking.
      • Bookings at pre-payment rates that cannot be canceled or changed must include a portion paid by credit card.

      The redemption of points cannot involve any monetary consideration whatsoever; no change can be given.

      * Except on the Raffles, Fairmont, Swissôtel, Mama Shelter and Rixos websites, which do not allow you to book with points. To use your Le Club AccorHotels points when booking a stay at a Raffles, Fairmont, Swissôtel, Mama Shelter or Rixos hotel, we invite you to use the AccorHotels.com website.

      NB: Your Rewards points cannot be used in our independent partner hotels either when booking or during your stay.
      For more information, click here.

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